Our client is currently recruiting an Applications Engineering Manager to manage, mentor, motivate and deploy the applications team to ensure that tier one customers are supported worldwide. Additionally organise applications resources to support satellite offices. To organise the team to achieve internal BU goals relating to the release of new products and devices.
Key Responsibilities: *Manage the functions applications team (8 employees) including training and development, performance reviews and delegating responsibilities. Ensuring that technical expertise is appropriately distributed across the required disciplines. *Align applications resource for core development tasks as required and allocate suitable resource for customer development tasks including h/w design, s/w design, and custom firmware changes as required. *Work as required to achieve maximum Bluetooth qualifications and chip sales involving on-going assessment of applications resource distribution based on technical and commercial factors. *Provide technical support for products both internally and externally. *Produce weekly and monthly status reports to management to provide an update to senior management of current customer technical issues and work performed by the applications team to solve issues and mitigate risks. *Perform on-site and off-site training primarily to customers. *Represent applications function at customer meetings. This involves some presentations but typically involves real time discussions of work performed by the application team to assist customer's goals. *Continue to implement and improve processes by way of transferring lessons learned in to better engineering practices *Ensure laboratory is safely managed and H&S rules are adhered to. *Travel to customer sites if necessary. *The role involves some mid term planning but mainly involves short term planning in response to customer interrupt driven tasks
Person Specification: Required: *Degree or Higher Degree in electronics or similar qualification *System level understanding of Bluetooth. Experience of fault diagnosis and rectification *Previous experience of managing a team of people *Proven ability of leadership, mentoring, training. Motivational and influencing skills *Working knowledge of Bluetooth headset architecture *Ability to think quickly and positively during discussions with customers. *Ability to combine technical and commercial reasoning in to the decision making process
Desired: *Knowledge of h/w (digital and analogue) and embedded software *Cultural awareness of multinational company *Awareness of H&S legislation and environmental issues